This Cookie Policy explains how Omnithium, Inc. ("Omnithium," "we," "us") uses cookies and similar technologies when you visit our website or use our platform. By using the Service, you consent to our use of cookies as described in this policy.
1. What Are Cookies?
Cookies are small text files placed on your device by a website you visit. They are widely used to make websites work efficiently, provide usage analytics, and deliver a personalized experience. Cookies can be "session" cookies (deleted when you close your browser) or "persistent" cookies (retained for a set period or until you delete them).
Similar technologies include web beacons (tiny images embedded in pages or emails), local storage, and IndexedDB — all of which store or retrieve information on your device.
2. Categories of Cookies We Use
2.1 Strictly Necessary Cookies
These cookies are essential for the platform to function and cannot be disabled. They include:
- Session tokens: Authenticate your login and maintain your session
- CSRF tokens: Protect against cross-site request forgery attacks
- Load balancer cookies: Route requests to the correct server instance
- Preference cookies: Store critical UI state such as theme selection
2.2 Functional Cookies
These cookies enable enhanced functionality and personalization. Disabling them may affect some features:
- UI preferences: Sidebar state, column widths, and layout choices
- Language settings: Your preferred interface language
- Agent settings: Recently used agents and model preferences
2.3 Analytics Cookies
We use analytics cookies to understand how the platform is used, identify areas for improvement, and measure the effectiveness of features. These cookies collect aggregated, anonymized data:
- PostHog: Product analytics — page views, feature interactions, funnel analysis
- Internal telemetry: API latency, error rates, and feature adoption metrics
Analytics cookies can be disabled via the cookie preferences center in your account settings.
2.4 Marketing Cookies
On our public marketing website (not inside the platform), we may use marketing cookies to measure campaign effectiveness and show relevant content. These are placed only with your consent and can be revoked at any time.
3. Third-Party Cookies
Some cookies are set by third-party services that appear on our pages. We do not control these third parties' privacy practices. Current third-party cookie providers include:
- Stripe: Payment fraud prevention and checkout flow
- Intercom: Customer support chat widget
- PostHog: Product analytics (see above)
- Google Fonts: Font delivery (no tracking cookies set)
4. How to Control Cookies
4.1 Browser Settings
Most browsers allow you to refuse or delete cookies via your settings. Note that blocking all cookies may prevent you from logging in or using core features of the platform:
- Chrome: Settings → Privacy and security → Cookies and other site data
- Firefox: Settings → Privacy & Security → Cookies and Site Data
- Safari: Preferences → Privacy → Manage Website Data
- Edge: Settings → Cookies and site permissions
4.2 Opt-Out Tools
For analytics opt-out, you can use the PostHog opt-out mechanism available in your account settings under Privacy. For marketing cookies, you can use the IAB-compliant opt-out tools provided by our advertising partners.
4.3 Do Not Track
Some browsers send a "Do Not Track" (DNT) signal. We currently do not respond to DNT signals because no universal standard exists, but we provide the opt-out controls described above.
5. Cookie Retention Periods
- Session cookies: Deleted when browser is closed
- Authentication tokens: 30 days (or until sign-out)
- Preference cookies: 1 year
- Analytics cookies: 12 months from last activity
- Marketing cookies: Up to 2 years
6. Updates to This Policy
We may update this Cookie Policy to reflect changes in our practices or for legal reasons. We will notify you of significant changes and update the "Last updated" date at the top of this page. Continued use of the Service after changes take effect constitutes acceptance.
7. Contact Us
Questions about our use of cookies? Contact us at privacy@omnithium.ai. For more information on how we handle your data generally, see our Privacy Policy.